ECI^® Blog

It is easy to get caught up in the hype of catch phrases that travel around the conference room.  As business people, we tend to want to use a flashy term that is fresh to gain attention and perhaps put a fresh spin on an old idea.  Sometimes, we simply want to use a term that we have continuously heard used in corporate settings.  In particular, one phrase I hear too often misused is Emotional Intelligence.  It is one of the most frequently inadequately defined terms I hear, especially when used to describe either sales or management techniques.  Most commonly I hear people using and defining EI as nothing more than simple self-awareness.  The term Emotional Intelligence, sometimes called EQ or Emotional Quotient, has been in use for well over 20 years now.  However, it continues to gain in popularity in corporate settings.  The time seems ripe to provide a bit of a background and overview. Read more…