I often have people tell me that the results are “scary”, “spooky”, “spot on”…some also wonder who in their family I’ve been talking to!  Certainly, our assessment, the ECI Behavioral Insight^® not only helps our clients to increase employee productivity and reduce turnover, it is also a valuable tool to team building, coaching, and personal development.  Personally, being a service-motivated individual, I like talking to people about their assessment results, helping them to understand not only what drives their own behavior, but also giving them insight into how to meet their “opposite style” halfway.  For example, it’s fun to hear the “light bulb go on” in a manager’s voice as they relay a story about themselves working with a particular staff member and that they can now pinpoint where the style difference is likely occurring, and how they can change their approach with the individual moving forward.

Remember, when looking at or talking about someone’s personality, there is no “good” or “bad”, we’re simply looking at differences in styles.  Understanding your personality style preferences, and how you relate to others whose style is similar and different from your own, will strengthen your relationships, enhance skills, and increase confidence.

Good performance in an interview setting (including a well written resume) does not always translate to long-term success.  In fact, studies have shown that standard interview techniques are about as effective as flipping a coin.  Additionally, the American Psychological Association states “67% of all job applicants’ resumes contain misrepresentations.”

That is why so many world class organizations have turned to the use of personality assessments to gain an objective perspective of their applicants’ true potential for the job.  When used correctly, personality assessments can substantially increase the effectiveness of any interview process.

Just like anything else, however, there are good assessments and there are bad assessments.  The trick is to make sure that you find a valid tool that will meet your company’s needs.

Quick tips to finding and using the right personality assessment:

• Have a clear purpose - Understand what you are trying to achieve through the use of a personality assessment.  For instance, are you looking to reduce tunrover?  Increase new hire productivity?  Find the right “fit” to your culture?  Know in advance.

• Make sure the assessment is valid - Any reputable assessment provider will provide you with a copy of the assessment’s validation study (technical report).  Ask the provider how their tool complies with EEO and OFCCP fair hiring standards.

• Understand your specific requirements - If you are looking to use an assessment to hire outside sales people you probably shouldn’t be looking for a 2-hour, “pen and paper” assessment.  You’d be better off using a 25-minute, online assessment that self-scores!

• Make sure the assessment measures job-specific criteria - Good assessments can be customized to any position/role within your company through a study of existing staff members.  Remember, always target the system.

• Beware of pass/fail tests - Personality assessments should be used as a tool in a multi-staged interview process.  A good rule of thumb is to use the information yielded by an assessment for no more than 20% of your hiring decision.

• Assessment support - How do you need to be supported by the assessment provider?  Do you want telephone feedback support?  Are you looking to be trained?  The best assessments will actually provide you with interview questions to use based on the results.

• Track results - Using an assessment tool shouldn’t be a “nice to have,” it should produce measurable results for your organization.  Identify key metrics upfront and track the efficacy of the system on an annual basis.

As one of our Fortune 500 client’s recently said, “its not why would you use a personality assessment in your selection process, its why wouldn’t you?”